Katie,
Do you mean you are receiving "There are no active subscriptions" message when you logged in to AVG MyAccount? Upon checking your records with the email address you used to contact us here, I do not see any paid subscriptions registered under it. If you have paid for an AVG product, please contact our customer care http://avgclick.me/AVGtechnical to validate your account information and get further help.
Hi everyone, I recently changed a phone and was trying to log in to my account but keep getting an error message that I don't have a subscription. What could it be? Thank you
Katie,
Do you mean you are receiving "There are no active subscriptions" message when you logged in to AVG MyAccount? Upon checking your records with the email address you used to contact us here, I do not see any paid subscriptions registered under it. If you have paid for an AVG product, please contact our customer care http://avgclick.me/AVGtechnical to validate your account information and get further help.