I paid $29.95 on Feb 3, 2018 for a year of full protection. I entered my # (13174897638) and it set up fine. The last couple weeks I had been getting pop up ads that I needed to purchase for full coverage (again?) . I was under the impression that when I paid the $29.95 it was for a full year. Now my Avg Free is posting info to buy again, and I can't get past the screen to use the program. Screen shot included, please advise by my email what to do, thank you.
Cindy,
Sorry for the inconvenience, we need to reactivate your purchase to fix this issue.
We have sent you an email instructions to follow. Please follow those instructions to get in touch with us and you should be able to resolve the issue.
Cindy,
Sorry for the inconvenience, we need to reactivate your purchase to fix this issue.
We have sent you an email instructions to follow. Please follow those instructions to get in touch with us and you should be able to resolve the issue.