Subscription not recognized by the system

General discussion
3

Hello Adriano,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with getting the subscription recognised. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1

Good morning,
I renewed the subscription but despite this, the program does not recognize these season tickets (expiry January 2025). How should I do?
Thank you…

2

Hello Adriano,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with getting the subscription recognised. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.