Steve,
We apologize for the difficulties. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
You can download or install your AVG programs from our official website: http://www.avg.com/us-en/download
Please, feel free to let us know if you require any further assistance. Thank you.
Trying to load AVG ultimate onto a newly purchased Laptop. I can login to my AVG account but it shows that I don't have a subscription. I have AVG working on many of my other devices and it's not up for renewal until November so I know the message is in error.
Steve,
We apologize for the difficulties. We are currently undergoing a major system update which may prevent your AVG products from appearing in your AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation processes of newly purchased AVG products.
You can download or install your AVG programs from our official website: http://www.avg.com/us-en/download
Please, feel free to let us know if you require any further assistance. Thank you.