Subscription not showing

Hello Robert,

I will help you with the necessary information on your AVG subscription.

I have checked your account and see that you have renewed AVG AntiVirus Pro for android device on Sep 21 2019.

Please let me know where you get the message that you do not have any active AVG subscriptions.

Open AVG AntiVirus on your android phone and check if it shows any message to "Upgrade to Pro". If you do not see any then we can assure you that AVG program installed on your mobile device is activated to pro version and working fine.

Hi

I quite like AVG and use the pro version for android. I'm paying the annual subscription and the pro version is active, but the "subscriptions" area states I have no subscriptions? I know its a minor thing but as I've just renewed, I don't want to be charged again or keep being reminded to buy one.

Hope you can help

Bob

Hello Robert,

I will help you with the necessary information on your AVG subscription.

I have checked your account and see that you have renewed AVG AntiVirus Pro for android device on Sep 21 2019.

Please let me know where you get the message that you do not have any active AVG subscriptions.

Open AVG AntiVirus on your android phone and check if it shows any message to "Upgrade to Pro". If you do not see any then we can assure you that AVG program installed on your mobile device is activated to pro version and working fine.