Subscription Not Signed For

AVG Protection
1

I logged  into my AVG account this afternoon to change my password. I changed it successfully,
Then I clied on My Subscriptions and it clearly stated that I had none.
I logged out. Then I logged back in as I always do at anysite after I changed a password. I make sure I've got it.

As soon as I logon, I'd  displayed  the MySubscriptions page that says my Pro Subscription expires in 30 days.

I installed AVG Free on my Android. I set some parms but did not click any of the boxes with "Pro" in the description. For sure I clicked on and created an Anti-Theft Pin

So what activated the Pro subscription from my phone?

3

Hello Lawrence,
We certainly understand your concern.
If I am right, you have installed AVG Free on your mobile but it shows 30 days trial on your AVG My account, is that right? If so, please be informed that our AVG Free customers will receive 30 days free Trial at start of their subscription after it expires it will automatically converted into AVG free. For more information, we request you to please contact our mobile team using the below steps:
please click on the following link https://support.avg.com/support_contact_form?l=en_US&retUrl=support_Android_AVG_Antivirus&prod=AVG%20AntiVirus and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Thank you.

2

Hello Lawrence,
We certainly understand your concern.
If I am right, you have installed AVG Free on your mobile but it shows 30 days trial on your AVG My account, is that right? If so, please be informed that our AVG Free customers will receive 30 days free Trial at start of their subscription after it expires it will automatically converted into AVG free. For more information, we request you to please contact our mobile team using the below steps:
please click on the following link https://support.avg.com/support_contact_form?l=en_US&retUrl=support_Android_AVG_Antivirus&prod=AVG%20AntiVirus and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Thank you.