Hi Nicole,
We're glad to look into this & help you.
From your description, it seems that there are few synchronization issues.
In order to make this process easier, we'd suggest you to take advantage of our additional support, by following the steps in the email that has been sent to you. Thank you in advance!
Hi, I have paid for 1 year subscription for Avg internet security-unlimited. I have received a email with the order no but when i go to my account there is no paid subscription. I have been to the my avg dashboard and I've tried logging out and logging back in . it says activating internet security. but nothing happens. I have done a restart also but im still on the free avg. could you please help. or i will be asking for a refund. Thanks in advance.
Hi Nicole,
We're glad to look into this & help you.
From your description, it seems that there are few synchronization issues.
In order to make this process easier, we'd suggest you to take advantage of our additional support, by following the steps in the email that has been sent to you. Thank you in advance!