Subscription on 2 devices

I recently purchased a new pc. I downloaded AVG to the new pc before uninstalling AVG on the old pc. Now my account shows that I'm using AVG on two computers when I only have it on the new one. How do I correct this mistake? I have already uninstalled AVG from the old pc .

Hi Roger,

We're sorry for the inconvenience caused.
In this case, we'd request you to remove all/any leftover traces of AVG from your old computer, using our Clear Tool.
Refer to this article to remove all/any leftover traces of AVG from your old computer using Clear tool.
Once you've made sure that any/all leftover traces have been removed from your old computer, please restart both your computers & check if the issue still persists.
Keep us updated.

Hi Roger,

We're sorry for the inconvenience caused.
In this case, we'd request you to remove all/any leftover traces of AVG from your old computer, using our Clear Tool.
Refer to this article to remove all/any leftover traces of AVG from your old computer using Clear tool.
Once you've made sure that any/all leftover traces have been removed from your old computer, please restart both your computers & check if the issue still persists.
Keep us updated.