Hello Kylee,
Let me clarify it for you.
You might have received renewal notification before 45, 30 and 15 days of the expiry date.
Your AVG Internet Security might be downgraded to AVG Antivirus free because of update failed issue/windows update/any third party security program.
You had not created AVG MyAccount which why you were unable to login to AVG MyAccount before you create a new one.
Now you have AVG Internet Security valid until 2018.7.17.
You can contact our chat/phone technical support team any time. We work around the clock.
Regards,
Alok.
Hi about 4+ months ago my pc Avg internet security alerted me that my subscription ran out an to pay for new subscription, knowing I paid for 1 year on the 18/7/17, I wasn't about to pay more because I knew it was wrong, so the app went to avg free. In the past couple months I'v received emails to subscribe again. I have felt cheated of that time I had paid for, even had to take comp to I.T. for virus removal. So this week I received email saying my sub is running out 17/7/18 an need to renew now!!! I found the last activation key put back on and it's running again! I tied to log on to my account but the web site said didn't reconise my email so started new account but it took me to my account with all my history???
Hello Kylee,
Let me clarify it for you.
You might have received renewal notification before 45, 30 and 15 days of the expiry date.
Your AVG Internet Security might be downgraded to AVG Antivirus free because of update failed issue/windows update/any third party security program.
You had not created AVG MyAccount which why you were unable to login to AVG MyAccount before you create a new one.
Now you have AVG Internet Security valid until 2018.7.17.
You can contact our chat/phone technical support team any time. We work around the clock.
Regards,
Alok.