Subscription (Order number removed)

Hello Andre,

We apologize for the inconvenience.
We request you not to share any of your personal or sensitive information over the public forum.
May I know the error message please?
If possible, please send us the screenshot of the error message in order to proceed further.
For taking a screenshot, please refer this link:

Thank you.

I have bought

subscription (Order number removed) the anti virus but it doesn't work. What to do?

Hello Andre,

We apologize for the inconvenience.
We request you not to share any of your personal or sensitive information over the public forum.
May I know the error message please?
If possible, please send us the screenshot of the error message in order to proceed further.
For taking a screenshot, please refer this link:

Thank you.