Hello Carina,
You've reached the AVG community support forum.
We understand that you are unable to locate your purchased subscription.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I want to know why there is no subscription in my account as my bank has deducted the amount via my debit card. Please help
Hello Carina,
You've reached the AVG community support forum.
We understand that you are unable to locate your purchased subscription.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.