Hello Ross,
Thank you for reaching AVG Community Support.
We understand your concern regarding the email regarding updating the payment.
We have a designated team who handle billing/sales related inquiries.
For further assistance in this regard, we'd recommend that you contact our sales team directly.
Please visit this link : https://support.avg.com/support_sales?l=ento contact our sales team via live chat.
Thank you for understanding in advance!
My bank details show that my subscription renewal payment was made on 26 April 2024, but I've now (11 May) received an email from AVG stating -
| Your AVG subscription expires on 15 July, 2024, because your payment card ending in ************xxxx will be expired before your next subscription charge date. |
How can I simply communicate with AVG to sort this out?
Hello Ross,
Thank you for reaching AVG Community Support.
We understand your concern regarding the email regarding updating the payment.
We have a designated team who handle billing/sales related inquiries.
For further assistance in this regard, we'd recommend that you contact our sales team directly.
Please visit this link : https://support.avg.com/support_sales?l=ento contact our sales team via live chat.
Thank you for understanding in advance!