Hi Harshit,
Thanks for posting your query in community forum.
As the auto-renewal is enabled for AVG subscription, it will be renewed 15 days prior to the expiry date for continuous protection service.
However, you will be able to use the remaining days on your PC.
In the order invoice, it will have the detailed information about the charges.
If you need any clarifications, you can reach our AVG billing team via live chat or call support.
https://support.avg.com/support_sales?l=en
Yesterday on 13 June, 2020, I purchased AVG internet security and AVG tuneup. During payment terms on website it shows me subscription is for a 1 year period and by universal norms 1 year equal to 365 days. Now instead of 365 days or a day less for today (on 14 June, 20) it is showing 348 days remaining for renewal in subscription tag under my AVG software. Why it is so?
Also it is mentioned nowhere unless I got a message from my credit card mentioning the amount deducted which is 5% more than what website mentioned and when I cross verify on my mail I understand that I am being charge 5% VAT. Why don't you specify that your amount is excluding all the additional taxes?
Regards,
Harshit
Also it is mentioned nowhere unless I got a message from my credit card mentioning the amount deducted which is 5% more than what website mentioned and when I cross verify on my mail I understand that I am being charge 5% VAT. Why don't you specify that your amount is excluding all the additional taxes?
Regards,
Harshit
HI Sarath,
I understand by 15-day early renewal policy that my new subscrition will start only after completion of 365 days and 15 days will not be reduced each year from my subscription (e.g June to May, May to April and so on). Please correct me if I understood it otherwise.
You understood correctly, Harshit
15 days will not be reduced in your subscription.
The subscription will be renewed 15 days prior to the expiration date.
Hi Harshit,
Thanks for posting your query in community forum.
As the auto-renewal is enabled for AVG subscription, it will be renewed 15 days prior to the expiry date for continuous protection service.
However, you will be able to use the remaining days on your PC.
In the order invoice, it will have the detailed information about the charges.
If you need any clarifications, you can reach our AVG billing team via live chat or call support.
https://support.avg.com/support_sales?l=en
Thanks for posting your query in community forum.
As the auto-renewal is enabled for AVG subscription, it will be renewed 15 days prior to the expiry date for continuous protection service.
However, you will be able to use the remaining days on your PC.
In the order invoice, it will have the detailed information about the charges.
If you need any clarifications, you can reach our AVG billing team via live chat or call support.
https://support.avg.com/support_sales?l=en