Hi Avinash,
We apologize for the inconvenience.
We have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex and thus had to increase the price.
We've notified you via email about the auto-renewal on 4/12/20 this email had the details regarding the renewal charges.
I have been an AVG customer since 2016. At the beginning I was charged USD 50 per year, the following year until 2019 I was charged USD 69.99. In 2020 I was charged USD 99.99. Why didn't AVG inform me and other customers about price increase in 2020?
Hi Billy,
Since you are not the author of this post, we will not be able to check your subscription details.
Please create a new post in our community forum or click on the link below to reach our AVG sales team for further assistance.
https://support.avg.com/support_sales?l=en
Since you are not the author of this post, we will not be able to check your subscription details.
Please create a new post in our community forum or click on the link below to reach our AVG sales team for further assistance.
https://support.avg.com/support_sales?l=en
Billy oleary
Why am I not charged the sale price
Why am I not charged the sale price
Hi Avinash,
We apologize for the inconvenience.
We have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex and thus had to increase the price.
We've notified you via email about the auto-renewal on 4/12/20 this email had the details regarding the renewal charges.