Hello Steve,
Thank you for contacting AVG Community Support.
We are really sorry to know that you did not receive the order confirmation email and the amount debited. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here. Hence, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
I just purchased an AVG subscription on the official AVG site. When completing payment online, I received a fault 500 melding. The payment transfer went through and the amount has been deducted from my account, but I have not received any confirmation email or link to download the subscription.
Hello Steve,
Thank you for contacting AVG Community Support.
We are really sorry to know that you did not receive the order confirmation email and the amount debited. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here. Hence, we've sent you an email to your registered email address. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.