Subscription purchases

AVG Performance
9

Hi Cathy,

We are glad to help you.
We will check and help you with this concern.
Please confirm whether you are using AVG Cleaner product on your mobile device or Windows PC.
Thank you and keep us updated.

10

I'm using AVG lite on my mobile device. I originally downloaded the regular AVG Cleaner. But I didn't have much room so I changed it to the lite.

3

Yes, I used it with Cleaner lite but it deletes my all files that i had downloaded from Surfapk (https://surfapk.com)

1

O purchased a subscription while using AVG Cleaner. Can I use that subscription with AVG Cleaner Lite? If so, how do I implement it?

5

Hello Duncan,
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
Thank you for your understanding.

6

I'm using AVG lite on my mobile device. I originally downloaded the regular AVG Cleaner. But I didn't have much room so I changed it to the lite.

7

Hello Bair,
We've replied to your original post, please click here to check the original post and revert to us.
Please try to keep the whole conversation in one thread to speed up the resolution.
Thank you.

8

Hi Cathy,

We are glad to help you.
We will check and help you with this concern.
Please confirm whether you are using AVG Cleaner product on your mobile device or Windows PC.
Thank you and keep us updated.

2

I have just been charged £77.99 for AVG but in March I paid 74,99. Have i been overcharged?

4

Thank you for the clarification, Cathy.

For further assistance in this regard, we recommend that you contact our designated mobile support team directly.
Please visit this link to contact our mobile team via email.
Thank you for understanding in advance!