Subscription refund?

Paid for subscription last year, assuming it was automatic renewal as I've never used this and wasn't aware of it! Now aware due to renewal reminders. Is a refund possible so late on?

Hi Michelle,

We'll clarify this for you.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.