Good day AVG,
I am logged into my AVG Account and under subscriptions it doesn't show that I paid for a subscription a year ago. The expiry date of the license was 22/06/2016, on 23/06/2016 an automatic deduction of R125 was made from my credit card for AVG UK. Why is this not reflecting on my AVG account that I have a subscription? and why will AVG automatically deduct the R125 if i did not select renewal of license?
I live in South Africa.
Your urgent assistance with this will be appreciated.
Kind regards
Hello Zoma,
We apologize for the inconvenience caused.
We understand how something like this can really try your patience. With the information, we are unable to pull your record on file. We request you to contact our AVG chat team via the following link to assist you better.
Check out this link https://support.avg.com/support_win?l=en_US and select your product. Choose technical support and fill in the details to chat with us.
Note: it is not safe to share your personal information like email address in this community forum.
Thank you.
Hello Zoma,
We apologize for the inconvenience caused.
We understand how something like this can really try your patience. With the information, we are unable to pull your record on file. We request you to contact our AVG chat team via the following link to assist you better.
Check out this link https://support.avg.com/support_win?l=en_US and select your product. Choose technical support and fill in the details to chat with us.
Note: it is not safe to share your personal information like email address in this community forum.
Thank you.