Subscription renewal -- Do not have "Options"

Hi Nancy,

I apologize for the inconvenience. The email that you have received is for the older version. Please, open AVG Internet Security > My AVG > My Subscription > Click Logout/ Remove license (If you have that option) > Select "Enter License number" > click OK to reactivate the program. If you have any difficulties in activating the program please let us know.

Just renewed my subscription. Indicates I need to begin activation of new license by selecting Options menu. My product only shows "My AVG" and "Menu"

Hi Nancy,

I apologize for the inconvenience. The email that you have received is for the older version. Please, open AVG Internet Security > My AVG > My Subscription > Click Logout/ Remove license (If you have that option) > Select "Enter License number" > click OK to reactivate the program. If you have any difficulties in activating the program please let us know.