Hello Brian,
Thank you for reaching AVG support channel. We are sorry if you feel this way. We will clarify your request.
Its look like you have purchased AVG subscription with discounted price. This discount does not apply when its come for renewal. This is the reason why you are seeing changes in the price.
As you are our valuable user, we would request you to reach our billing team through phone or chat. They will check and help you to renew the subscription with best price.
Visit support.avg.com/support_sales?l=en to reach our billing team.
I AM STRONGLY THINKING OF NOT RENEWING MY VPN IN APRIL WITH YOU. THE REASON BEING THE PRICE HAS TRIPLED SINCE LAST YEAR. LAST YEAR IT COST ME €35.88 AND THIS YEAR YOU WANT TO CHARGE ME €93.99. UNLESS YOU CAN DO MUCH BETTER ON PRICE I'M AFRAID I'LL HAVE TO UNSUBSCRIBE AND GET VPN ELSEWHERE…
I ONLY NEED IT FOR ONE DEVISE NOT 10.
IN TOTAL AT THE MOMENT I HAVE ABOUT 5 SOFTWARE PACKAGES WITH YOU AND AS THEY COME UP FOR RENEWAL I MAY ALSO CANCEL THEM.
REGARDS
BRIAN LOWE
Hello Brian,
Thank you for reaching AVG support channel. We are sorry if you feel this way. We will clarify your request.
Its look like you have purchased AVG subscription with discounted price. This discount does not apply when its come for renewal. This is the reason why you are seeing changes in the price.
As you are our valuable user, we would request you to reach our billing team through phone or chat. They will check and help you to renew the subscription with best price.
Visit support.avg.com/support_sales?l=en to reach our billing team.