Hi Lois.
We're sorry to hear that you were unable to login to AVG MyAccount or contact our customer care.
You can easily reach our customer care from our official support page (https://support.avg.com/).
Regarding your request, I'd like to inform that automatic renewal has been cancelled for the to be expired subscription, and I assure you will not be charged for its renewal.
I have received an email that my subscription is to be renewed on July 31st. I do not want it renewed and have tried repeatedly to access AVG MyAccount to give instructions NOT to renew but cannot connect. How do I get this message across when I keep being denied access to My Account? You obviously have me on record but I cannot contact anyone except through this website, Lois
Hi Lois.
We're sorry to hear that you were unable to login to AVG MyAccount or contact our customer care.
You can easily reach our customer care from our official support page (https://support.avg.com/).
Regarding your request, I'd like to inform that automatic renewal has been cancelled for the to be expired subscription, and I assure you will not be charged for its renewal.
Thank you for your quick response. As long as I know it will not be renewed all is fine. Lois