Subscription renewal

Hi Thomas,

We're glad to look into this & help you.
Upon checking your account, we see that you've a subscription of AVG Ultimate (valid till 2019.8.24).
We're unable to find any code registered under your account. As it isn't recommended to share the product details over this public post, we've sent you an email requesting the same.
Please revert to us via email with the info to locate the product.

Why is is so difficult just to update or renew the subscription? I log in via AVG desktop app or website and enter info along with new Activation key ( new 2 year key card) and I get errors?

Hi Thomas,

We're glad to look into this & help you.
Upon checking your account, we see that you've a subscription of AVG Ultimate (valid till 2019.8.24).
We're unable to find any code registered under your account. As it isn't recommended to share the product details over this public post, we've sent you an email requesting the same.
Please revert to us via email with the info to locate the product.