Hello Theo,
We'd be glad to clarify this for you.
We'd a check in our website and could confirm you that the price of AVG Ultimate in Netherlands is 79.99 EUR (inclusive of tax).
May I know from where you see the price of AVG Ultimate as 71.99 EUR ? If possible, please visit the website again and share us the screenshot of the same (displaying the price as 71.99 EUR) to assist further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Dear Sir / Madam
I just renewed a subscription (AVG Ultimate) it would cost € 71.99, but it cost € 79.99 when paying. I already paid for it because the subscriber had already expired. Now I have paid too much.
I extended it through the following screen. I cannot reclaim the price. Maybe it's without tax?
Hello Theo,
We'd be glad to clarify this for you.
We'd a check in our website and could confirm you that the price of AVG Ultimate in Netherlands is 79.99 EUR (inclusive of tax).
May I know from where you see the price of AVG Ultimate as 71.99 EUR ? If possible, please visit the website again and share us the screenshot of the same (displaying the price as 71.99 EUR) to assist further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Alright, Theo. In this regard, if you prefer you can reach our billing team (https://support.avg.com/support_sales_chat) via chat to check the availalbe offers for renewal & raise a refund request for the recent order.
I extended it through the following screen. I cannot reclaim the price. Maybe it's without tax?