I had my subscription paid on May 29th.2019 ;good until June 14th 2020.Today,Aug 18th,I received an email telling me my subscription was again renewed until Sept 2nd 2020.My subscription is paid up for another 10 months.This last renewal notice is totally incorrect.This is the 2nd time this has happened.Please explain.I find this very disturbing and am considering unsubscribing.
Hello Cabrini,
We will clarify this for you.
You have been charged CA$69.99 for the renewal of AVG Internet Security (1 Computer) on 18th August 2019 due to auto renewal service enabled for its first purchase.
The charges debited on 30th May 2019 is for AVG Secure VPN - Windows PCs and AVG Password Protection (1 Year) subscription renewal.
All these three products are totally different and have distinct features.
AVG Internet Security product helps you to protect the computer from viruses and threats.
AVG Secure VPN helps you to secure the online privacy.
AVG Password Protection helps to protect the passwords saved on your Google Chrome and Mozilla Firefox browsers.
Let us know how you would like to proceed with the three subscriptions that you have.