Please confirm if I pay £99.99 I will be covered for 2 years until March 2022.
Hello Peter.
Why has the price changed?
We have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex and thus had to increase the price.
Also when you initially purchased the product, you received a discount and agreed that your subscription would continue for successive renewal terms equal in length to your initial license term, at the undiscounted price in effect at renewal. Information about price increase was included in the renewal notification email that was sent 30 days before the charge took place.
Would you like to cancel the upcoimng automatic renewal?
I have received an email from yourselves informing me my subscription has gone up to £99.99. Is this for 2 years? I paid £59.99 in March 2018 to cover 2 years. There seems to be a substantial increase in your fees. If this is for one year only I wish to cancel the subscription. Please clarify.
Hello Peter.
Why has the price changed?
We have made significant improvements to our detection rates over the last year and we expect to continue this investment as the threat landscape is getting more complex and thus had to increase the price.
Also when you initially purchased the product, you received a discount and agreed that your subscription would continue for successive renewal terms equal in length to your initial license term, at the undiscounted price in effect at renewal. Information about price increase was included in the renewal notification email that was sent 30 days before the charge took place.
Would you like to cancel the upcoimng automatic renewal?
Is the subscription renewal of £99.99 for one year or two years?
Please confirm if I pay £99.99 I will be covered for 2 years until March 2022.
Good, so I will be covered for 2 years from 08/04/2020 to 08/04/2022 - is that correct? Could you please send me an invoice in pdf format for my records.
Yes, that's right.
You have received the email notification about the renewal and the current price of the product.
You will be charged soon for the renewal of your product as it has been enrolled for auto renewal service.
Thank you.
Yes, Peter. You're correct regarding the subscription. As the product isn't renewed yet, the invoice isn't available currently. Once the subscription is renewed, you'll receive the renewal confirmation email. If you require the invoice in pdf format, you can reach us & request the same after the renewal. We're glad to help you. Thank you for your understanding in advance!
Peter, your existing AVG Internet Security (1 Computer) license is for 2 years.