Subscription renewal

Hello Christine,

We will help you with this and digital river is our eCommerce provider which manages the online sale and distribution of AVG products and services.
We could see that you have contacted our sales chat support and got the auto renewal cancelled for your AVG Internet Security - Unlimited Devices subscription.
Feel free to contact us if you need assistance with AVG.

Hi, I have just received a concerning email from you stating that my yearly subscription is going up from £15.99 to £59.99 !!! As I recently left my job this is deeply worrying to me as I just don't have that kind of money. So then I thought I will cancel the subscription but have been going round in circles as there seems to be no easy way to do this. I am also concerned that my bank details have been given to a third party called digital rivers without my say. Could you please clarify this and tell me how to cancel my subscription as I can certainly no longer afford it and find the price hike to be frankly unbelievable.

Hello Christine,

We will help you with this and digital river is our eCommerce provider which manages the online sale and distribution of AVG products and services.
We could see that you have contacted our sales chat support and got the auto renewal cancelled for your AVG Internet Security - Unlimited Devices subscription.
Feel free to contact us if you need assistance with AVG.