Hello Rob,
We are here to help.
You have an active subscription for AVG Ultimate valid till December 29, 2019. It does include AVG Internet Security Unlimited devices and AVG TuneUp Unlimited devices subscription.
Are you receiving expiry messages in AVG Internet Security program's user interface? If yes, it is due to the activation which is not successfully synchronized in the program.
Please open your AVG Internet Security > Click 'My AVG' > Select 'My Subscriptions'. Click on 'Log out/Remove license' until you encounter with two options 'Log In' and 'Enter your license number'. Select Log In and enter your AVG MyAccount credentials to activate the product successfully.
Keep us informed about the status here.
My AVG Ultimate says it has expired even though the subscription was renewed 2 weeks ago. What is going wrong?
Hello Rob,
We are here to help.
You have an active subscription for AVG Ultimate valid till December 29, 2019. It does include AVG Internet Security Unlimited devices and AVG TuneUp Unlimited devices subscription.
Are you receiving expiry messages in AVG Internet Security program's user interface? If yes, it is due to the activation which is not successfully synchronized in the program.
Please open your AVG Internet Security > Click 'My AVG' > Select 'My Subscriptions'. Click on 'Log out/Remove license' until you encounter with two options 'Log In' and 'Enter your license number'. Select Log In and enter your AVG MyAccount credentials to activate the product successfully.
Keep us informed about the status here.