Subscription renewal

Hello Judy, 

We are sorry for the inconvenience caused. We will check your account and help you to clarify about it. 
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.

I keep getting emails for renewal of my Tune-Up but my menu shows its good until January 12, 2024.
Also I have two active subsciptions that I am unable to switch to.  Please advise as I've had charges for duplicate services in the past. I hesistate to show you screen shots on a public forum.

Hello Judy, 

We are sorry for the inconvenience caused. We will check your account and help you to clarify about it. 
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.