Subscription renewal

Hello Susan,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

I've just renewed my subscription, which is not due until 31st December. On the email it states it will now run from the date of renewal until 31st December 2024. Which is fine. BUT when I used the activation process on one of the computers it put the renewal date as November, so I seem to have lost a month's subscription on the one I already have?

Hello Susan,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.