Hello Roy,
Unfortunately, there is no option to downgrade or exchange your AVG Ultimate product.
Since your AVG Ultimate subscription is expiring on 22nd August 2019, we shall cancel its auto renewal service which will stop the further renewals.
You can then contact our sales team through chat using this https://support.avg.com/support_sales_chat?l=en link and purchase AVG Internet Security and AVG PC TuneUp (1 Computer) license.
For Android, you can subscribe for AVG Antivirus PRO and AVG Cleaner PRO from Google PlayStore app.
If you would like to cancel the auto renewal service for AVG Ultimate, do give us a confirmation here.
Hello. I have received my subscription renewal for my ultimate package but now only have 1 computer and android device. How can I contact AVG to reduce my payment for only 1 computer. Should I just unsubscribe as AVG make it impossible for me to contact billing. Thanks
Hello Roy,
Unfortunately, there is no option to downgrade or exchange your AVG Ultimate product.
Since your AVG Ultimate subscription is expiring on 22nd August 2019, we shall cancel its auto renewal service which will stop the further renewals.
You can then contact our sales team through chat using this https://support.avg.com/support_sales_chat?l=en link and purchase AVG Internet Security and AVG PC TuneUp (1 Computer) license.
For Android, you can subscribe for AVG Antivirus PRO and AVG Cleaner PRO from Google PlayStore app.
If you would like to cancel the auto renewal service for AVG Ultimate, do give us a confirmation here.