Hello,
I am copying your email confirmation to me below, showing renewal of PC Tuneup, & successful credit card payment. I have forgotten my original log in & password for my account begun June 19, 2011, using a now defunct email address (old email address removed)
Since I could not open my account, I have re-registered myself with AVG, using a new & current login
(new email address removed) Please update my account to reflect this new login & password so that I can complete renewal of your AVG Tuneup
"
Your subscription has been renewed | Dear New Customer, Your AVG PC TuneUp subscription has been automatically renewed, and your payment card has been charged the amount below. Please keep this email as your proof of purchase, and follow these instructions to enter your new license number:
- Open your existing AVG PC TuneUp
- Open the "Help" menu and click "Reactivate"
- Enter the following license number in the "Product key" field and click "Next"
(LN key removed) |
|
 |
Order details (Renewal order number removed) (Original order number: removed) Renewal date: June 26, 2018 Payment details Card ending **************** Subtotal: $44.99 Tax: $2.81 Total: $47.80 (Billing address removed) (email address removed) |
|
|
|
Hello Walter,
Please ignore my previous post.
We request you not to share the email address or personal detail on a public post.
We suggest you to get refund for AVG PC TuneUp license renewed on *****@@
CompassCapital.co account and purchase it using the new *****@
gmail.com email address.
If you are okay with this, do give us a confirmation here, we will forward the request to concern team.
Please go ahead with your suggestion here