Hello Stephen,
We're sorry that you feel this way. We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post.
You were charged because of the auto-renewal.
Our system did send a prior email notification on 4/25/2021 about this process and the charge that is going to be taken.
Anyway, We've initiated the refund for £74.99.
The refund will be returned to the payment method used to make your purchase within 7 business days.
Thank you.
For some reason I have an auto renewal showing, which I haven't authorised nor did you contact to say it was going to happen. When I log in to this portal there is nothing showing no payments or subscriptions, so why have you stolen my money. Pay it back.
Invoice No. (INVOICE NUMBER REMOVED)
(EMAIL ADDRESS REMOVED)
Hello Stephen,
We're sorry that you feel this way. We acknowledge your refund request.
It isn't recommended to share account/order, personal info over this public post.
You were charged because of the auto-renewal.
Our system did send a prior email notification on 4/25/2021 about this process and the charge that is going to be taken.
Anyway, We've initiated the refund for £74.99.
The refund will be returned to the payment method used to make your purchase within 7 business days.
Thank you.