Hello Enrique,
We have sent an email and explained the reason for charge deduction.
We have also initiated the refund for recent charge and explained the status of it.
You will get the refund amount credited within 7 business days.
Thank you.
I just received notice that you were renewing my subscription at a high price, without having yet requested it, and charged my credit card.
I did not agree to automatic renewal at any price, specifically not at an "undiscounted price" (unles it was in very small print in some of the e-mails.
I was planning to renew it, but I do not accept automatic renewal and the price quoted is too high…
Hello Enrique,
We have sent an email and explained the reason for charge deduction.
We have also initiated the refund for recent charge and explained the status of it.
You will get the refund amount credited within 7 business days.
Thank you.