Greetings,
Thank you for reaching our AVG Community Support.
I am glad to look and help you with this.
I understand that you purchased yearly subscription of AVG Internet Security but AVG in your PC still shows as AVG AntiVirus FREE.
Upon checking your account I see that you have active subscription of AVG Internet Security (Multi-Device) + BreachGuard (10 devices), valid until May 9, 2022
Please follow the steps from this link to activate your AVG Internet Security.
Also I have sent you an email with activation code to your registered email address. If you face any difficulties, please let us know and we will offer you free remote support to activate AVG Internet Security in your computer.
Thank you.
I was asked on three occasions to renew the subscription and I did twice. I have noticed that on May 7, AVG withdrew the sum required .
I am getting a caution sign saying saying I have antivirus protection but not internet security.
Why is this occurring?
Greetings,
Thank you for reaching our AVG Community Support.
I am glad to look and help you with this.
I understand that you purchased yearly subscription of AVG Internet Security but AVG in your PC still shows as AVG AntiVirus FREE.
Upon checking your account I see that you have active subscription of AVG Internet Security (Multi-Device) + BreachGuard (10 devices), valid until May 9, 2022
Please follow the steps from this link to activate your AVG Internet Security.
Also I have sent you an email with activation code to your registered email address. If you face any difficulties, please let us know and we will offer you free remote support to activate AVG Internet Security in your computer.
Thank you.