Subscription Renewal

I have been billed for a 1-year subscription renewal which I did not have in the first place.   The AVG Tune-Up (multi device) does not appear on my list of subscriptions - certainly not for last year.   Clarification would be appreciated please.

Hi Jane.
We'd be glad to clarify the subscription details.
I have sent an email containing those details as it is not recommended to share them here.
Please check your inbox and spam box as well.