Marjoleine, We’re happy to help you sort this out. Have you reactivated AVG Ultimate after renewing it? If not, please reactivate AVG Internet Security unlimited as per the steps mentioned here:
Please open AVG Internet Security and click on "My AVG" icon at top right corner of it.
Then click on "My Subscriptions" icon in it. If you find your old license number there, please click on "Remove license".
Otherwise, if you find your email address there, then click on "Log out" option.
Please follow the 2nd and 3rd steps until you encounter "Log in" option. Once you encounter "Log in" option, please click on it and enter your AVG My Account username and password and complete the activation process.
Restart your PC once all the components in AVG Internet Security get enabled.
Marjoleine, We’re happy to help you sort this out. Have you reactivated AVG Ultimate after renewing it? If not, please reactivate AVG Internet Security unlimited as per the steps mentioned here:
Please open AVG Internet Security and click on "My AVG" icon at top right corner of it.
Then click on "My Subscriptions" icon in it. If you find your old license number there, please click on "Remove license".
Otherwise, if you find your email address there, then click on "Log out" option.
Please follow the 2nd and 3rd steps until you encounter "Log in" option. Once you encounter "Log in" option, please click on it and enter your AVG My Account username and password and complete the activation process.
Restart your PC once all the components in AVG Internet Security get enabled.
I have received a notification that my AVG subscription expires. I have renewed the subscription. My account is valid until June 2019. How is this possible?