Subscription showing 2 pc after moving avg from old laptop to new

General discussion
3

Hello Hazel, 

We will help you to clarify your request. Our licensing system will reset license count for every 30 days. It will check active devices count during that time. As you have removed AVG program from old, licese count will be changed to 1 as soon as possible. If you have any clarification, please do let us know.

1

Moved my AVG subscription from old laptop to new laptop. Now showing in subscription that it on 2 pc. I have uninstalled it on old pc. how do get ride of the old laptop on my account or will this update in a few day. my subscription only allows one pc so it saying to pay for another subscription.

2

Hello Hazel, 

We will help you to clarify your request. Our licensing system will reset license count for every 30 days. It will check active devices count during that time. As you have removed AVG program from old, licese count will be changed to 1 as soon as possible. If you have any clarification, please do let us know.