Subscription status

Hello Agnes, 

Thank you for reaching AVG support channel. We understand that you would like to know about AVG subscriptions active under your account. We are glad to help you.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.

I currently use one AVG Ultimate on my Mac  ( Order ID ***************) the subscription should be renewed on December 17, 2024. 

 I have just realized that there probably has been another AVG subscription which is under another order ID which, unfortunately,  I cannot find right now. This second subscription is used on two other devices ( Android phones)  and is due for renewal on 25th May 2025.  This subscription is not displayed on "My subscriptions" screen in my account, but it is active, according to the subscription information on my phone.  I wonder if there are actually two different subscriptions. (which is unnecessary). In this case, I want to renew one and cancel the second one. Please, help me clarify my subscription status.

 


Hello Agnes, 

Thank you for reaching AVG support channel. We understand that you would like to know about AVG subscriptions active under your account. We are glad to help you.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.