Hi there. I have a suscription to AVG Internet Security until June 2022 and another one to AVG Tuned Up until December 2022. I received a mail this morning saying they cancelled the first one because I did not pay. I do not understand this. AVG invoices automatically to my account and I have not had any problems with this. The mail is a "no-reply" one, so I don´t know what to do to clarify this! Regards.
Hello Patricia,
We're happy to help.
Your subscription details are listed below.
AVG TuneUp (Multi-Device) (10 devices), valid until December 19, 2022
AVG Internet Security (Multi-Device) (10 devices), valid until July 11, 2022
You had AVG Internet Security valid till December 19, 2021. Since it got expired you might receive an email for the expired subscription.
We kindly ask you to ignore the email. Let us know if you need further clarification.
Thank you.