I need to transfer my subscription from a broken computer to a new, working computer. Will I still be able to transfer and install my subscription onto my new device if I cannot uninstall it from my old one? My old laptop can't turn on at all to do anything, if that helps.
Hello Savannah,
We are glad to help you.
We will check and help you with this issue.
Upon checking your account details, we could see that you have AVG Internet Security for windows 1 device.
Did you try to install and activate AVG Internet Security on your new device and check if it helps?
If not, please share us the screenshot of installation issue on your new device so that we will check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/34aYUMv
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you.
Hello Savannah,
We are glad to help you.
We will check and help you with this issue.
Upon checking your account details, we could see that you have AVG Internet Security for windows 1 device.
Did you try to install and activate AVG Internet Security on your new device and check if it helps?
If not, please share us the screenshot of installation issue on your new device so that we will check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/34aYUMv
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you.