Hello, my AVG subscription was renewed without my knowledge and I would like to cancel the automatic renewal but for some reason it does not seem to be listed on my account. Is there any way to make it so that the subscriptions I have (AVG Internet Security, AVG TuneUp, AVG Driver Updater) appear under the my subscriptions tab?
Hello Ashley,
Thank you for contacting AVG Support Community.
We're sorry to hear that you’re thinking of leaving our service.
We will certainly check and help you.
We could not find the active subscriptions on the account that you used for the AVG community. Hence, we have sent you an email requesting a few details to locate your subscription.
Please check for the email and revert to us.
Thank you for your understanding.
Hello Ashley,
Thank you for contacting AVG Support Community.
We're sorry to hear that you’re thinking of leaving our service.
We will certainly check and help you.
We could not find the active subscriptions on the account that you used for the AVG community. Hence, we have sent you an email requesting a few details to locate your subscription.
Please check for the email and revert to us.
Thank you for your understanding.