Hello Marc,
We acknowledge your refund. AVG TuneUp - Unlimited should visible on your AVG My Account. Please share the screenshot of your AVG My Account to escalate it with our senior team.
Open AVG Tuneup -> My AVG -> My Subscription -> Log out and remove license (if available) -> Log in -> enter your email address and password to activate your paid subscription.
Please confirm if you still like to cancel this AVG Tuneup subscription.
Hello Marc,
We acknowledge your refund. AVG TuneUp - Unlimited should visible on your AVG My Account. Please share the screenshot of your AVG My Account to escalate it with our senior team.
Open AVG Tuneup -> My AVG -> My Subscription -> Log out and remove license (if available) -> Log in -> enter your email address and password to activate your paid subscription.
Please confirm if you still like to cancel this AVG Tuneup subscription.
My Subscriptions are not appearing in my avg - and I want to cancel the tuneup subscription within the 30 day limit. It caused problems just loading it, so I don't think I want it causing more havoc on the computer! Also, I can't even find a way to activate it, avg just keeps trying to sell me it again! On the email that came with my subscription it mentioned a connect button to activate it - but there is no connect button, and since I can't see any subscriptions on myavg I can't either activate it there or cancel it. All I see on avg is a message that you are having a big upgrade on your website. Main point - I want to cancel my tuneup subscription and get my money back. Thanks.