Subscrition problems

I have ongoing subscriptions to security unlimited and tune up unlimited, yet when I try to download them it tells me I am on trial versions and want new subscriptions. tired off this. getting ready to scrap the lot. can someone please tell me what I have to do to just having it running with this hassle. many thanks.

Hello Mark,
I'm sorry to hear that you're experiencing issues with AVG Internet Security/AVG TuneUp activation. I have sent you an email instruction, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to activate AVG Internet Security/AVG PC Tuneup.
Best regards,
Alok.

Hello Mark,
I'm sorry to hear that you're experiencing issues with AVG Internet Security/AVG TuneUp activation. I have sent you an email instruction, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to activate AVG Internet Security/AVG PC Tuneup.
Best regards,
Alok.