Hello Lou,
Sorry to hear that you are getting phone calls from AVG and asking for the access of your computer. For your information AVG doesn't call to the customers and ask for the remote support. If customer has any issues they have to contact our support directly and get the help. So I am sure that this should not be from AVG. However if you could provide us with the phone number that you received it we can check and confirm that it is not from AVG. Thank you.
I am being contacted by phone by someone trying to gain access to my computer saying he is an AVG rep. He wants me to go to support me. So far I haven't done what he wants. When I scan my computer the can comes up clean. How can I tell if theese calls are legitimate?
Hello Lou,
Sorry to hear that you are getting phone calls from AVG and asking for the access of your computer. For your information AVG doesn't call to the customers and ask for the remote support. If customer has any issues they have to contact our support directly and get the help. So I am sure that this should not be from AVG. However if you could provide us with the phone number that you received it we can check and confirm that it is not from AVG. Thank you.