Surfaccuracy Virus?

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3

Elizabeth, For removal info have you 'googled' remove SurfAccuracy virus?..
No AV product is capable of providing you with 100% protection although AVG are always working 24/7.
Have a look @ these 2 articles…
[1] (https://support.avg.com/SupportArticleView?urlname=What-to-do-when-I-suspect-an-undetected-file-is-infected)      
[2] (https://support.avg.com/SupportArticleView?urlname=Why-AVG-did-not-detect-a-virus)      
AVG Guru

1

Why can't I remove the surfaccuracy virus with AVG, but other protection programs can??? I just bought this computer new last month and AVG did not help me–surfaccuracy got in. Now how do I get it out? Buy another program??? or can AVG fix this? Thanks for ANY help.

2

Elizabeth, For removal info have you 'googled' remove SurfAccuracy virus?..
No AV product is capable of providing you with 100% protection although AVG are always working 24/7.
Have a look @ these 2 articles…
[1] (https://support.avg.com/SupportArticleView?urlname=What-to-do-when-I-suspect-an-undetected-file-is-infected)      
[2] (https://support.avg.com/SupportArticleView?urlname=Why-AVG-did-not-detect-a-virus)      
AVG Guru