Hi Catherine,
We will check that for you.
Your AVG subscription is only have one device.
Since you have installed it in your new laptop, you do not have to worry.
The '2 device' would take time to update, let's wait and check.
And more importantly you will not be charged for two devices.
Hi. I have recently bought a new laptop and wanted to transfer my AVG subscription from my old laptop to my new one. I have uninstalled AVG on the old one (which is unable to connect to the internet) and installed it on the new one using the activation code. However, when I log onto my AVG account it shows as still being on two devices instead for one. Has anyone else had this issue and does anyone know how to change it so that it only shows one device? I would rather have it working on the new one and not be charged twice.
Thanks
Hi Catherine,
We will check that for you.
Your AVG subscription is only have one device.
Since you have installed it in your new laptop, you do not have to worry.
The '2 device' would take time to update, let's wait and check.
And more importantly you will not be charged for two devices.