Hello, Susan.
I regret for any inconvenience caused. This could be caused due to incomplete installation of AVG updates. Please download and run AVG Clear tool to remove existing AVG completely and reinstall it. Click on this link for steps to download and run AVG Clear tool.
Then refer to instructions in this link on how to download and install AVG Anti Virus free.
I have never intentionally downloaded Internet Security. I have always been satisfied with AVG Free. Somehow in one of the updates it was switched to a trial version of Internet Security. I tried to uninstall that and reinstall AVG free, but it was still the trial version of Internet Security. So based on the instructions, it indicated that it would automatically switch to AVG free once the trial period was over. That was yesterday. Today when I set down to use the computer it said AVG needed to restart. I have restarted it about a dozen times so far. I can tell that it is changing as it did change the header from AVG Internet Security to AVG Free, but when will it stop needing to be restarted???
Hello, Susan.
I regret for any inconvenience caused. This could be caused due to incomplete installation of AVG updates. Please download and run AVG Clear tool to remove existing AVG completely and reinstall it. Click on this link for steps to download and run AVG Clear tool.
Then refer to instructions in this link on how to download and install AVG Anti Virus free.