Thank you for the screenshot, Carolyn.
May I ask what exactly you try to do with the internet?
Are you trying to browse websites?
Could you check whether you are able to perform AVG Internet Security update as mentioned in this article?
My computer is always on – and yes it is always connected – the Firefox is not always running but windows update / avg update is always running. I am running windows 7
My internet sessions repeatedly hang -- the event log shows the following error message for each case
Name resolution for the name w9024085.iavs9x.avg.u.avcdn.net timed out after none of the configured DNS servers responded.
How do I resolve this problem --
Name resolution for the name w9024085.iavs9x.avg.u.avcdn.net timed out after none of the configured DNS servers responded.
How do I resolve this problem --
Thank you for the detailed information.
We request you to open AVG Internet Security program window and click on "Web & Email" component.
Turn off web shield using the slider icon and try to access the sites through your browser.
Keep us apprised about the status.
I tried to post an answer but I don't see it when I come back in.
Yes my computer is on and it is connected to the internet at all times.
Added note I had my local tech guy( my husband) look at this and he says the name server was configured wrong and fixed that. Not sure why or how that affects this error . Here's the screen shot of the error.
Hello Carolyn,
We would like to investigate further after collecting necessary details.
May I ask whether your computer is always connected to the internet?
Could you share the screenshot of the event logs entries that shows as w9024085.iavs9x.avg.u.avcdn.net and the error appearing for it?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
We would like to investigate further after collecting necessary details.
May I ask whether your computer is always connected to the internet?
Could you share the screenshot of the event logs entries that shows as w9024085.iavs9x.avg.u.avcdn.net and the error appearing for it?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
My computer is always on – and yes it is always connected – the Firefox is not always running but windows update / avg update is always running. I am running windows 7