System Privacy on AVG AntiTrack

Hello Marc, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. 

1. Pelease confirm the operating system installed in your device.
2. Let us know the version of AVG Anti-track installed.
3. Have you tried to reinstall AVG Anti-track program?

Keep us updated. Thank you.

Hello, can anyone help me with a small problem I have with AVG AntiTrack? Everytime I start it up, every option works, except after a few seconds the last option on the right "Sytem Privacy" is being shut down. Then, when I go in the app, and I activate that option, it works again for a few seconds, and then same scenario, the option deactivates. I have had this problem for a while now, so I thought I would contact the AVG community to see if anyone could help me? Awaiting any reaction. Regards from Belgium, Marc D.

Hello, I have followed the steps that you described in your previous message but when I try to reinstall AntiTrack (after having removed it from my laptop) I get a message saying this
Executing failed
So what does this mean and can I go on installing it further?

Kind regards,

Marc Dierickx

Hello Marc, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. 

1. Pelease confirm the operating system installed in your device.
2. Let us know the version of AVG Anti-track installed.
3. Have you tried to reinstall AVG Anti-track program?

Keep us updated. Thank you.

Thank you for sharing the requested details, Marc.
Please open your AVG AntiTrack program – Menu – Settings – Check for the updates.
After that, please enable the system privacy features in AVG AntiTrack program and then check if it helps.
If the issue still exist, please try to uninstall AVG AntiTrack and then reinstall it.
Thank you and keep us updated.

Thank you for writing back to us, Marc.
We apologize for the inconvenience caused to you.
We have sent you an email asking you to connect with our AVG free remote technician and please reply to that email for further assistance.
Thank you.

Hello,
I took the necessary steps just as described in your previous message, but the problem unfortunately remains.
Now what please?
Regards,
Marc Dierickx