Hello Amanda,
We certainly understand your concern.
As we understand you are experiencing issue with AVG PC Tune up, is that right? If so, please be informed that 100% optimization depends on your computer architecture and related data, removing some files to make a 100% of optimization will lead to loss of windows operating system temporary files or backup files which might cause issues with your computer. So I do not recommend you to remove these files.
Please feel free to get back to us for further assistance.
Thank you for your understanding.
I have just installed the PC tuneup. I cannot get the program to clean more than 64%. The computer is slower to start now than before the clean up. The program said to shut down to complete but have done so 3 X but it has not worked.
Hello Amanda,
We certainly understand your concern.
As we understand you are experiencing issue with AVG PC Tune up, is that right? If so, please be informed that 100% optimization depends on your computer architecture and related data, removing some files to make a 100% of optimization will lead to loss of windows operating system temporary files or backup files which might cause issues with your computer. So I do not recommend you to remove these files.
Please feel free to get back to us for further assistance.
Thank you for your understanding.